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Showing posts from February, 2007

Customer care in 2020

Operator : "Thank you for calling Pizza Galaxy Kholi . May I have your..." Customer: "Hello, can I order.." Operator : "Can I have your multi purpose card number first, Sir?" Customer: "It's eh..., hold........ ..on..... .889861356102049 998-45-54610" Operator : "OK... you're... Mr Singh and you're calling from 43rd Floor, Akask View Apt, Cantt Road, ........ Your home number is 4094! 2366, your office 76452302 and your mobile is 0142662566. Which number are you calling from now Sir?" Customer: "Home! How did you get all my phone numbers? Operator : "We are connected to the system Sir" Customer: "May I order your Seafood Pizza..." Operator : "That's not a good idea Sir" Customer: "How come?" Operator : "According to your medical records, you have high blood pressure and even higher cholesterol level Sir" Customer: "What?... What do you recommend then?" Oper

Temet nosce....

You know what? We're never really as important as we would like to believe. We're all expendable, we're all replaceable. True, some of us can be quite important relatively speaking, maybe if you're like, President of some superpower with a nuclear arsenal or CEO of a billion dollar business empire. But for the vast majority of us, in the grand scheme of things, we're just like every other schmo we meet in the street, desperately fighting a silent war against anonymity, against obscurity, even if it is within our own small spheres of existence, seeking to find our place in this world. From day one we were always taught that we are special, that we are unique. That's actually quite true, but the supreme irony is that if everyone is unique, then uniqueness is nothing more than the ultimate equalizer, since being unique is absolute. No one can be "more unique" than others. In being different, in other words, we are all the same. Some people have difficulty

Starlight

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Starlight Muse Far away This ship is taking me far away Far away from the memories Of the people who care if I live or die Starlight I will be chasing the starlight Until the end of my life I don't know if it's worth it anymore Hold you in my arms I just wanted to hold You in my arms My life You electrify my life Let's conspire to re-ignite All the souls that would die just to feel alive But I'll never let you go If you promised not to fade away Never fade away Our hopes and expectations Black holes and revelations Our hopes and expectations Black holes and revelations Hold you in my arms I just wanted to hold You in my arms Far away This ship is taking me far away Far away from the memories Of the people who care if I live or die And I'll never let you go If you promise not to fade away Never fade away Our hopes and expectations Black holes and revelations Our hopes and expectations Black holes and revelations Hold you in my arms I just wanted to hold You in my arm

Sightings....

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The best kind of "do" ever. :-)

At a loss for words....

It's been a couple of weeks since I last posted an entry. I dunno. I guess my heart just wasn't in it. It's not as if I have nothing to write about. In fact I have a lot of pending posts, as well as a lot more ideas in my head, just waiting to be translated into blog posts. But for some reason, I couldn't get myself to start or finish any of them. Maybe it's blogger's fatigue, if anything like that exists. I've been fighting it off for several months now, but I suppose this is my worst attack. Almost three weeks without any new post. It was bound to happen I guess, I've been blogging for almost three years now, and sometimes...it just becomes a chore. Failing to update my blog has its negative effects, as my number of visitors has gone way, way down. But it can't be helped. So what now? Is this a prelude to quitting blogging altogether? Probably not. I'm not into it at this time, but it doesn't mean that I'm quitting. I probably need some